NGAJIMORE · SUPPORT

App support

Bahasa Indonesia

Need help? Email support@ngajimore.com. Include your device, app version, and steps to reproduce the issue. Do not email passwords, sign-in codes, or recitation recordings.

Accounts and deletion

An account is optional. If signed in, open Profile → Account → Manage account → Delete account in the app. See the account deletion guidefor data details and help if you cannot sign in.

Supported devices

See device requirements for minimum iOS, Android, macOS, and watchOS versions and additional on-device AI needs.

Premium and purchases

If Premium access is missing after a purchase, open Premium in the app and choose Restore Purchases. Check that your device uses the Apple Account that made the purchase. Manage an Apple subscription in App Store subscription settings. Deleting a Ngajimore account does not automatically cancel an App Store subscription.

Privacy and choices

Change microphone, location, notification, and calendar permissions in device settings. Manage iCloud sync and portfolio sharing in the app. To request access, correction, a copy, or deletion of information we hold, use the support email above. Read our Privacy Policy for processing details.

Content or feature issues

To report Qur'an text, tafsir, translation, prayer time, or AI result issues, include the feature, relevant surah and ayah or location, app language, and a screenshot if comfortable. We review reports; AI output is not a final religious judgment.